Official Password Reset
If you forgot your Bitbuy password, always use the official reset flow. Do not provide login credentials to unknown sites or people.
Step-by-step Password Reset
- Go to the official Bitbuy login page.
- Click “Forgot password” and enter your registered email.
- Open the password reset email and follow the secure link.
- Create a strong, unique password and sign in.
- Re-enable Two-Factor Authentication (2FA) if required.
Locked Out or Account Verification
If identity verification or multi-step checks are requested, follow Bitbuy’s official support process and provide requested documents only through their secure support portal.
Safety note: Bitbuy will never ask for your password via email. Verify all links and only use the official site.
When to Contact Support
- Account remains locked after password reset
- Unrecognized account activity
- Verification document issues
Contact support via Bitbuy’s official help center.